Last updated: September 2, 2025
Certs University (“we,” “us,” “our”) provides online alcohol server certification courses and related services.
We respect your privacy. This policy explains what we collect, why we collect it, and how you can control your information.
What We Collect
• Account and contact info: name, email address, phone (if provided), state of training.
• Course and compliance data: enrollments, progress, quiz results, completion dates, certificates.
• Age/eligibility details: date of birth or similar information when required by state regulators for certification.
• Payments: processed by Stripe. We do not store full credit card numbers. Stripe provides us with payment status and limited details (e.g., last 4 digits, card brand).
• Analytics and device data: via Google Analytics 4 (GA4), such as pages viewed, device/browser, approximate location, and events. IPs may be truncated/anonymized where supported.
• Support and communications: messages you send us and our replies.
Why We Use Your Information
- Provide and maintain your account and courses.
- Issue certificates and verify completion.
- Report training completion to state regulatory bodies when required (e.g., CA ABC/RBS, TX TABC)
- Process payments and prevent fraud.
- Provide support, notify you about important updates, and improve our site and courses.
- Comply with legal obligations and enforce our terms.
Payments (Stripe)
Payments are processed by Stripe. Your payment details are sent directly to Stripe and are not stored on our servers. Stripe shares back non-sensitive payment metadata (e.g., payment status). For details on Stripe’s practices, see Stripe’s privacy documentation.
Analytics (Google Analytics 4)
We use GA4 to understand how visitors use our site. You can control analytics cookies through your browser settings and any cookie settings we provide on the site.
Sharing Your Information
Regulators: When required to issue or verify certification, we share necessary training data (e.g., your name, DOB if required, completion info) with applicable state regulatory systems.
Service Providers: hosting, security, analytics (GA4), email, learning/course plugins, and payment processing (Stripe). They may access information only to perform services for us.
Legal: We may disclose information if required by law, regulation, or to protect rights and safety.
We do not sell your personal information. We also do not share it for cross-context behavioral advertising.
Cookies & Similar Technologies
Our WordPress site and plugins may set cookies for essential functions (login/session, course progress),preferences, and analytics. You can control cookies in your browser. Disabling certain cookies may affect site features.
Your Choices
Access, Update, Delete: You can request a copy, correction, or deletion of your personal information (subject to legal retention).Marketing: You can opt out of non-essential emails via unsubscribe links.
Analytics: Use browser settings or our cookie banner (if shown) to limit analytics.
California Privacy Rights (CPRA)
California residents have the right to request: (1) access to specific pieces and categories of personal information we collected, (2) correction, (3) deletion, and (4) information about our disclosures. We do not sell or share your personal information. To exercise your rights, contact us using the details below. We will not discriminate against you for exercising your rights.
GDPR Note (EEA/UK Users)
If you are in the EEA/UK, our legal bases may include: contract (to provide services), legitimate interests (to improve and secure services), consent (where required), and legal obligations. You may have rights to access, correct, delete, port, or restrict processing. You can withdraw consent at any time where processing is based on consent.
Data Retention
We keep your information for as long as needed to provide services and meet legal or regulatory requirements. Training and compliance records may need to be retained to satisfy state program rules and audits.
Security
We use reasonable technical and organizational measures appropriate to our services. No method of transmission or storage is 100% secure.
Children’s Privacy
Our services are not directed to children under 13. If you believe a child under 13 provided personal information, please contact us to remove it.
International Transfers
We are based in the United States. If you use our services from outside the U.S., your information may be processed in the U.S. and other countries that may have different data protection laws.
Changes to This Policy
We may update this policy from time to time. We will post the new date at the top when we do.
Contact Us
If you have questions or requests, contact us at support@certsuniversity.com.
